Terms of Use

My Car JA Effective date: [TO BE CONFIRMED: effective date] · Last updated: [TO BE CONFIRMED: last updated date]

DRAFT v2. Updated for the Consumer Protection Act, Electronic Transactions Act and Data Protection Act (Jamaica). To be reviewed by a Jamaican attorney before publication.

1. About us and agreement

These Terms of Use ("Terms") are an agreement between you and [TO BE CONFIRMED: legal entity name] ("My Car JA", "we", "us").

• Registered/trading name: [TO BE CONFIRMED: legal entity name], trading as My Car JA
• Company registration: [TO BE CONFIRMED: company registration number] (Companies Office of Jamaica)
• Physical address: [TO BE CONFIRMED: registered address]
• Website: https://esson.store · Email: [TO BE CONFIRMED: contact email] · Phone: [TO BE CONFIRMED: phone number]

These Terms govern your use of https://esson.store, our apps and related services (the "Platform"). By using the Platform you agree to these Terms, our Privacy Policy, Disclaimer, Cookie Policy and Acceptable Use Policy. Businesses must also accept the Business Terms.

2. What the Platform does

My Car JA is a discovery and connection platform. It helps you search a catalog of parts, send part requests and enquiries to businesses and receive quotes, find automotive businesses and information, save your vehicles and records, and be referred to third parties such as insurers.

Unless we clearly state otherwise for a specific feature, My Car JA does not sell parts, perform repairs or sell insurance, and is not a party to transactions between you and businesses. Businesses are independent and are responsible for their products, prices, stock, workmanship and service. Partner businesses must show their full business name, address and contact details on the Platform so you know who you are dealing with.

3. Your consumer rights

Nothing in these Terms removes or limits any rights you have under the Consumer Protection Act or other Jamaican law that cannot be excluded by contract. When you buy from a business, your statutory rights (for example, regarding goods being as described and of acceptable quality) are against that business. If you have a complaint about a business that we can't help resolve, you may contact the Consumer Affairs Commission (CAC) of Jamaica.

4. Eligibility and accounts

• You must be at least 18 to create an account.
• Provide accurate information and keep it current.
• Keep your password secure; you are responsible for activity on your account. Tell us immediately if you suspect unauthorized use.
• Don't create multiple accounts to get around restrictions.

5. Part information and fitment

• Catalog information, part numbers, equivalents and fitment labels are guidance only. Labels show how information was confirmed ("Catalogue matched", "Supplier confirmed" or "Not confirmed").
• Always confirm compatibility, condition, price and availability with the business before you buy.
• "Equivalent" parts may do the same job but are not identical; quality and warranty may differ.
• Listed businesses that have not joined are shown as "may carry". We don't claim they stock any item.

6. Requests, quotes and dealings with businesses

• When you send a request, you authorize us to share the necessary details with the businesses you select (or relevant businesses, if you choose to send it widely).
• Quotes are offers from the business, not from us, and are not completed sales.
• Purchases, payments, delivery, installation, warranties, returns and refunds are between you and the business, under their terms and Jamaican law.
• We may try to help resolve problems but are not obliged to, and are not liable for a business's acts or omissions, subject to Section 3.

7. Electronic communications and records

You agree that we may communicate with you electronically (email, in-app, SMS, WhatsApp) for service purposes, and that electronic records and your electronic acceptance of these Terms have legal effect under the Electronic Transactions Act. Marketing messages are sent only with your consent (see the Privacy Policy). You can download or print these Terms at any time from https://esson.store/legal/terms.

8. My Car, records and reminders

• You are responsible for the accuracy of vehicle information, records and documents you add.
• Reminders are a convenience; you remain responsible for legal deadlines (registration, fitness certificates, insurance and licence renewals).
• Service history from a partner garage appears only with your consent and is the garage's record, not our guarantee.

9. Guides, insurance information and Ask My Car

• These are general information, not professional, legal, financial or mechanical advice. See the Disclaimer.
• For anything affecting safety, consult a qualified mechanic.
• My Car JA does not sell insurance or give insurance advice. Insurance decisions are between you and a licensed insurer or intermediary regulated by the Financial Services Commission.

10. Assistance services (My Assist)

Where available, assistance is provided by independent partners. We pass on your request; we don't guarantee availability, arrival times, prices or results. In an emergency, contact emergency services first: Police 119 · Ambulance/Fire 110.

11. Your content

• You keep ownership of content you submit.
• You grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, adapt and use it to operate, promote and improve the Platform, in line with our Privacy Policy.
• You confirm you have the right to submit it and that it follows the Acceptable Use Policy. We may remove content that breaks these Terms or the law.

12. Fees

Using the Platform as a customer is free unless we clearly tell you the price and terms before you are charged. Any paid feature will show the total price in Jamaican dollars (including any taxes) and the terms before you agree.

13. Sponsored content and referrals

Sponsored placements are labelled. We may earn referral fees from some partners. See the Advertising and Referral Disclosure.

14. Intellectual property

The Platform, its software, design, catalog structure, text, logos and the My Car JA name belong to us or our licensors. Don't copy, scrape, modify or distribute them without our written permission. Third-party brand names and part numbers are used for identification only.

15. Demo content

Demo areas are marked and contain sample data. Don't rely on them.

16. Availability and changes

We aim to keep the Platform available and accurate but don't guarantee it will be uninterrupted, error-free or always current. We may change, suspend or discontinue features.

17. Suspension and termination

We may suspend or close accounts that break these Terms, put others at risk or are used fraudulently. You may close your account at any time in Account Settings.

18. Disclaimers

Subject to Section 3, the Platform is provided "as is" and "as available". We make no warranties about businesses' products, services, prices, stock, fitment or conduct, or about the completeness of information.

19. Limitation of liability

Subject to Section 3 and to the extent allowed by law:

• we are not liable for indirect or consequential losses, or for loss of profits, data or goodwill;
• we are not liable for the acts, omissions, products or services of businesses or other users;
• our total liability for any claim is limited to the greater of the amount you paid us in the previous 12 months or [TO BE CONFIRMED: liability cap].

Nothing excludes liability for death or personal injury caused by our negligence, for fraud, or anything else that cannot be excluded by law.

20. Indemnity

To the extent permitted by law, you agree to compensate us for claims and losses arising from your breach of these Terms, your content, or your misuse of the Platform.

21. Complaints and disputes

Contact us first at [TO BE CONFIRMED: contact email]; we aim to respond within [TO BE CONFIRMED: complaint response time] business days. Unresolved consumer complaints may be referred to the Consumer Affairs Commission. Privacy complaints may be made to the Office of the Information Commissioner.

22. Governing law

These Terms are governed by the laws of Jamaica, and the courts of Jamaica have jurisdiction.

23. Changes to these Terms

We will post updates with a new date and notify you of material changes. Continuing to use the Platform after changes take effect means you accept them.

24. General

If any part is unenforceable, the rest remains in effect. Not enforcing a right is not a waiver. You may not transfer your rights; we may transfer ours as part of a business transfer.

25. Contact

[TO BE CONFIRMED: legal entity name] · [TO BE CONFIRMED: registered address] · [TO BE CONFIRMED: contact email] · [TO BE CONFIRMED: phone number]