Business Terms (Suppliers, Garages and Partners)

My Car JA Effective date: [TO BE CONFIRMED: effective date] · Last updated: [TO BE CONFIRMED: last updated date]

DRAFT v2. Updated for the Electronic Transactions Act, Consumer Protection Act and Data Protection Act (Jamaica). To be reviewed by a Jamaican attorney before publication.

These Business Terms apply to any business that registers, claims a listing, or participates on the Platform as a parts supplier, dealership, garage, service provider, assistance partner or referral partner ("Business", "you"). They add to our Terms of Use, Acceptable Use Policy and Privacy Policy.

1. Registration and verification

• Provide accurate business information and keep it current.
• We may verify your identity, Companies Office or business-name registration, contact details and premises, and request supporting documents.
• We may approve, reject, suspend or remove a Business, giving reasons where our policies require.
• A "Verified" badge appears only when the stated checks are complete. It is not our endorsement.

2. Information you must display (Electronic Transactions Act)

Because you offer goods or services to consumers through an electronic platform, your profile must show, accurately and in full:

• your full business name and legal status, and whether you are registered (and registration number where applicable);
• your physical address;
• your telephone number and email address (and website, if any);
• a clear description of the main characteristics of your goods or services;
• full prices, including any taxes, delivery or other charges, in Jamaican dollars, when you show a price;
• your terms for delivery, returns, exchanges, refunds and warranties;
• any other information required by law.

You are responsible for meeting your obligations to consumers under the Electronic Transactions Act and Consumer Protection Act.

3. Listed and claimed businesses

• We may list a business using publicly available business information (name, address, phone, hours, category) as "listed" / "may carry". We don't show a listed business's prices or stock without permission.
• You can claim your listing (after verification) or ask us to remove it at [TO BE CONFIRMED: contact email].

4. Your offers and content

• You are responsible for the accuracy of your prices, stock, condition, descriptions, photos, part numbers and fitment confirmations.
• Keep stock and prices reasonably current. Out-of-date offers may be labelled "check availability" or hidden.
• Confirm fitment only where you have a reasonable basis.
• Don't make false or misleading representations about goods, prices or services; this is prohibited under the Consumer Protection Act.
• Only upload content you have rights to. You grant us a non-exclusive licence to display and use your content (including your name and logo) to operate and promote the Platform.
• Products must be lawful, genuine as described, and not stolen or counterfeit.

5. Requests, quotes and customers

• Respond to requests professionally and promptly.
• Quotes are your offers to the customer. Sales, payments, delivery, installation, warranties, returns and refunds are between you and the customer, and you must honour consumers' statutory rights.
• Don't pressure, mislead or harass customers.

6. Customer data (Data Protection Act)

• Customer data you receive through the Platform may be used only to respond to and serve that customer's request.
• You become responsible for that data once received, and must comply with the Data Protection Act, 2020, including registration with the Office of the Information Commissioner where required, and the data protection standards.
• Don't send marketing to customers using Platform data unless they have separately consented to receive it from you.
• Don't sell or share customer data.
• Keep it secure, keep it only as long as needed, and tell us at [TO BE CONFIRMED: privacy email] within 24 hours if data received through the Platform may have been compromised, so both parties can meet the 72-hour breach notification requirements.

7. Garage service records

• Record work accurately. Records sync to a customer's My Car only with the customer's consent.
• Don't create false records or misrepresent work done.

8. Fees

• Basic participation is free during the founding programme on terms communicated to you in writing.
• Optional paid services (featured placements, premium analytics, Premium Garage tools, lead fees) apply only if you agree to them, with prices in JMD (including taxes) and terms provided first.
• We will not charge you without your express agreement.

9. Analytics and data

• We give you analytics about your own activity.
• Market comparisons are anonymized and combined; we never show your raw data to competitors.
• We may use anonymized, combined Platform data (including yours) to produce market insights, and will not identify your business in insights sold to third parties without your permission.

10. Sponsored placements

Paid placements are always labelled "Sponsored". Placement does not guarantee enquiries or sales.

11. Insurance and financial partners

Insurers, brokers and other financial partners must be appropriately licensed (for example, by the Financial Services Commission) and are responsible for their own regulatory compliance. Referral arrangements must be agreed in writing.

12. No guarantee of results

We don't guarantee any number of views, enquiries, customers or sales.

13. Prohibited conduct

Fake reviews, fake requests, misleading prices, bait-and-switch, misuse of customer data, attempts to access other businesses' data, and anything in the Acceptable Use Policy.

14. Suspension and termination

We may suspend or remove a Business for breach, complaints, fraud, legal risk or inactivity. You may close your account anytime; paid services end under their specific terms.

15. Liability and indemnity

To the extent allowed by law, our liability is limited as in the Terms of Use. You agree to compensate us for claims arising from your products, services, content, data handling or breach of these Business Terms.

16. Governing law

Laws of Jamaica; courts of Jamaica.

17. Contact

[TO BE CONFIRMED: legal entity name] · [TO BE CONFIRMED: registered address] · [TO BE CONFIRMED: contact email] · [TO BE CONFIRMED: phone number]